Every reward in our shop and the rule that goes with it, in one place. No catches and no fine print hidden behind an asterisk. Amounts are in Australian dollars. If you shop in another currency, the amounts are converted at checkout.
The reward ladder
The bar in your cart shows how close you are to each step. Reach a step and its reward goes in your cart, marked "Free".
- Spend $50: free Standard shipping in Australia.
- Spend $75: a free Rock Clump basing bits pack (32 unpainted grey resin rocks, worth $16).
- Outside Australia, spend $120: a free hero or command model of your choice, in place of free shipping. Pick one from the list in the Lost Banners section below, in a scale that's in your cart; it goes in unpainted.
The steps add up: in Australia an order of $75 gets free shipping and the basing pack. Outside Australia an order of $120 gets the basing pack and a free model.
What counts towards a step
- The items in your cart, at the price you pay for them, in one order.
- Free gifts never count, so a gift can't pay for itself. That includes the Lost Banners prize.
- A flash deal item counts towards the free pack at its deal price.
- Shipping doesn't count.
- For the free model outside Australia, the models on the reward list don't count either.
One gift per step, per order
Each step gives one gift per order. Two orders of $60 don't add up to the $75 step.
If your cart drops below a step
The gift comes out of your cart and the cart tells you how much more to add to get it back. Our gifts are real products with a price, and Shopify discounts apply at checkout: a gift is only $0 when your order reaches its step. If a gift is still in an order that's below its step, checkout shows its full price, so you'll always see it before you pay.
Stock
Gifts are limited to stock on hand. If a gift runs out, we take it off this page and out of the cart. If it runs out after you've ordered, we'll contact you before dispatch and offer another gift of the same or higher value.
Returns and gifts
If you return items for a change of mind and the rest of the order no longer reaches a gift's step, please send the gift back unused as well, or we'll take its price off your refund. That's the only effect a gift has on a return.
If an item is faulty, damaged or not as described, your rights under the Australian Consumer Law are never affected, and a gift never reduces what we owe you. See our refund policy.
The treasure chest: a welcome reward
New visitors may see a small chest at the bottom of the screen. Enter your email and it opens to the same reward for everyone: $15 off an order of $50 or more.
- It's a fixed reward, not a game of chance. There are no random prizes and no draw.
- Spend $50 in one order. Free gifts don't count towards it.
- The code FIRSTPACK goes in your cart for you, and the $15 comes off at checkout once your order reaches $50. You can also type the code at checkout.
- One per customer, on one order. It works alongside the reward ladder. Free shipping is checked after the $15 comes off, so an order of $65 gets $15 off and free shipping, and an order of $75 gets the free basing pack as well.
- The chest shows once. If you close it with the cross, it won't come back.
- The reward has no cash value and can't be swapped for money.
Supply Drop: flash deals
While you browse, a supply crate lands at the bottom of the screen: one every two hours, once you've spent a minute or so in the shop. Open it for 15 to 30% off a model picked to go with what you're looking at, for the next hour.
- The model is related to what you're viewing or have in your cart, and never one that's already in your cart. You never have to wait for a crate: open the current crate here.
- It isn't a prize draw. The percent is set for each model and each two-hour window, anywhere from 15% to 30%, so everyone offered that model in that window gets the same deal, and opening the crate again shows the same one.
- One crate every two hours. The deal lasts one hour from when you open it, and the countdown shows the time left.
- The discount is on every unit of the item in the crate, in the version shown, with one flash deal per order. It's marked on the item in your cart for you, and comes off when the hour is up.
- It works alongside the reward ladder, free shipping and the welcome code. The welcome code's $50 is counted after the flash discount.
- The deal has no cash value and can't be swapped for money.
The Lost Banners
Five heraldic banners are hidden in our history articles, one in each. Find all five and pick one free model from the prize list.
- It's a hunt, not a game of chance: everyone who finds all five gets the same choice.
- Your finds are kept in your browser, so keep to one device and browser. Clearing your browser's data clears them.
- The model you pick goes in your cart, unpainted, with the code BANNERS, which takes up to $18 off a model from the prize list at checkout. Add it to any order.
- The prize works alongside the reward ladder, free shipping, the welcome code and a flash deal.
- One per customer. The prize list:
- 28mm: Prince Henry II of Castile; Bertrand du Guesclin, Mounted; Mid 14th Century Castilian Standard Bearer.
- 15mm: Georgian King Horse; Georgian Armoured General Armoured Horse; Georgian Armoured Banner Armoured Horse.
- 10mm: Lothloras Commander Heathric; Captain Borod of the White Tree; Sarun the White.
- If your prize runs out, we'll contact you before dispatch and offer another model of the same or higher value.
- The prize has no cash value and can't be swapped for money.
Your email and our news
The "Send me news and offers" box in the chest starts unticked and is up to you. The reward needs only your email; it never depends on the tick. Without the tick, the email stays on your device and isn't sent to us.
If you tick it, we'll send you new releases, painting tips and offers, and we keep a record of when you agreed. Every email has an unsubscribe link, or you can ask us through our contact page. We stop within 5 working days. We never sell your email. More in our privacy policy.
Reward points
Our points program (the Rewards button) is separate and works alongside everything on this page.
Changes
We may change or end these rewards. Any change shows on this page first and never affects an order you've already placed. Last updated 12 November 2026.