Shipping
Every model is printed to order in Perth. Unpainted orders usually leave within 3–5 business days and Tabletop Painted orders within 10–15, always with tracking. Here's what it costs and how long delivery takes.
- Free in Australia On orders of $50 or more
- Standard $11, 2–8 business days after dispatch
- Express $15, 1–3 business days after dispatch
- International $20 flat, 6–15 business days after dispatch
Last updated: 23 September 2026
Printed to order
Every model is printed after you order it, then cleaned, cured and checked by hand in our Perth workshop.
- Unpainted orders are usually dispatched within 3–5 business days.
- Tabletop Painted orders are usually dispatched within 10–15 business days.
- Custom paint and design jobs ship on the date in your quote.
If your order mixes painted and unpainted items, we send it all together when the painted items are ready, unless you ask us to split it.
Shipping within Australia
| Service | Cost | Delivery after dispatch |
|---|---|---|
| Standard | $11.00 · free on orders of $50 or more | 2–8 business days |
| Express | $15.00 | 1–3 business days |
We ship from Perth, Western Australia, with Australia Post. We deliver to PO boxes and parcel lockers.
International shipping
We ship to New Zealand, the United Kingdom, the United States, Canada, much of Europe and selected countries in Asia and the Middle East for a flat $20.00 AUD. Delivery usually takes 6–15 business days after dispatch. Import duties and taxes may be charged by your country and are your responsibility.
Tracking
When your order ships, we email you a tracking link. You can also see it in your account under Orders.
Lost or damaged parcels
If your parcel hasn't arrived 10 business days after the expected date, or arrives damaged, contact us and we'll sort it out with the carrier and send a replacement where needed.
Address changes
Need to change your address? Contact us as soon as possible. We can update it before your order is dispatched.
This page shows our shipping policy.